Our Process

Step 1 — Identify Service

Pioneer Investigations offers a range of services to suit your needs.

• Workplace Incident Investigation
• General Insurance Claims
• Consultation Services

Step 2 — Lodge a Request Form

Contact us as soon as possible after an indicident for best results.

• Pioneer Investigations Contact Information
• Submit Request for Assistance online

Step 3 — Await Contact

You will be contacted by an investigator within 1 – 2 working days to arrange an appointment. We will evaluate your situation and recommend a course of action for your specific needs.

Step 4 — Work Commences

Upon acceptance of our service proposal and prior to commencement of services you will be required to complete our Consultancy Agreement and Guarantee and Indemnity Forms. Once completed we'll begin work.

• Pioneer Investigations Consultancy Agreement

Pioneer reserves the right to decline any request to perform any service which it considers to be illegal or unethical i.e. Missing Persons.